Privacy Policy
Introduction
Multi-Pro Électrique places great importance on the protection of personal information and is committed to complying with applicable privacy laws, including:
- Québec’s Act respecting the protection of personal information in the private sector (CQLR, c. P-39.1), as amended by Law 25;
- Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy is intended to inform individuals about how their personal information is collected, used, disclosed, retained, and protected when using the website https://www.multi-proelectrique.com/
Person in Charge of the Protection of Personal Information
In accordance with applicable laws, Multi-Pro Électrique has designated a person responsible for the protection of personal information.
- Title: Person in Charge of the Protection of Personal Information
- Name: William Plangger
- Email: info@multi-proelectrique.com
Personal Information Collected
Depending on the nature of the services offered and the use of the website, the following personal information may be collected:
- First and last name
- Email address
- Telephone number
- Information submitted via a contact form
- Résumé and professional information (where applicable)
- Technical information (IP address, browser type, device used)
Purposes of Collection
Personal information is collected only for specific, explicit, and legitimate purposes, including:
- Responding to information requests
- Providing requested services
- Managing communications, newsletters, or follow-ups
- Analyzing and improving the website and user experience
- Complying with legal and regulatory obligations
Consent
The collection, use, and disclosure of personal information are based on valid, free, and informed consent given for specific purposes, except where otherwise permitted or required by law.
Consent may be withdrawn at any time, subject to applicable legal or contractual obligations.
Cookies and Similar Technologies
The website uses cookies essential to its operation as well as, where applicable, analytical or functional cookies.
Where required by law, user consent is obtained before activating non-essential cookies. Browser settings may also be used to manage or refuse certain cookies.
Analytics Tools
Multi‑Pro Électrique may use analytics tools to collect anonymized or aggregated statistical data for the purpose of improving its services and website.
Disclosure of Personal Information
Personal information is neither sold nor rented. It may be disclosed to service providers or partners acting on behalf of Multi‑Pro Électrique when necessary, and in accordance with agreements ensuring confidentiality and security.
Transfers Outside Québec or Canada
Some service providers may be located outside Québec or Canada. In such cases, Multi‑Pro Électrique ensures that personal information is afforded adequate protection, including through contractual measures and privacy impact assessments where required.
Security Measures
Multi‑Pro Électrique implements reasonable administrative, technical, and physical security measures to protect personal information against loss, theft, unauthorized access, use, or disclosure.
Confidentiality Incidents
In the event of a confidentiality incident presenting a real risk of significant harm, Multi‑Pro Électrique will notify affected individuals and the competent authorities, where required, and will maintain an incident register in accordance with applicable laws.
Person in Charge of the Protection of Personal Information
Subject to applicable laws, individuals have the right to:
- Access their personal information
- Request correction of inaccurate or incomplete information
- Withdraw consent
- Request the portability of their personal information, where applicable
- File a complaint with the person in charge of the protection of personal information or with the competent authority
Retention of Personal Information
Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law, after which it is securely destroyed or anonymized.