{"id":2471,"date":"2026-03-10T11:01:22","date_gmt":"2026-03-10T15:01:22","guid":{"rendered":"https:\/\/multi-proelectrique.com\/politique-de-protection-des-renseignements-personnels\/"},"modified":"2026-03-13T09:21:46","modified_gmt":"2026-03-13T13:21:46","slug":"personal-information-governance-policy","status":"publish","type":"page","link":"https:\/\/multi-proelectrique.com\/en\/personal-information-governance-policy\/","title":{"rendered":"Personal information governance policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2471\" class=\"elementor elementor-2471 elementor-2060\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd0426d e-flex e-con-boxed e-con e-parent\" data-id=\"dd0426d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b00f8e2 elementor-widget elementor-widget-heading\" data-id=\"b00f8e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Personal information governance policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c2373f1 e-flex e-con-boxed e-con e-parent\" data-id=\"c2373f1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0f2c330 e-con-full e-flex e-con e-child\" data-id=\"0f2c330\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7ff6e8 elementor-widget elementor-widget-heading\" data-id=\"a7ff6e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Purpose<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f29256a elementor-widget elementor-widget-text-editor\" data-id=\"f29256a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tThis policy establishes the framework for the collection, use, disclosure, retention, and destruction of personal information by Multi-Pro \u00c9lectrique, in compliance with applicable laws, including Qu\u00e9bec\u2019s Law 25 and Canada\u2019s PIPEDA.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9736518 elementor-widget elementor-widget-heading\" data-id=\"9736518\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Scope<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-128bbff elementor-widget elementor-widget-text-editor\" data-id=\"128bbff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tThis policy applies to all individuals who have access to personal information in the course of Multi-Pro \u00c9lectrique\u2019s activities, including employees, officers, consultants, contractors, and service providers.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4eb42c elementor-widget elementor-widget-heading\" data-id=\"a4eb42c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Accountability<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f89c973 elementor-widget elementor-widget-text-editor\" data-id=\"f89c973\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tMulti-Pro \u00c9lectrique  is responsible for the personal information under its control. The person in charge of the protection of personal information oversees the implementation of this policy and compliance with applicable laws.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-728a76d elementor-widget elementor-widget-heading\" data-id=\"728a76d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Collection of Personal Information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0337a4e no_margin_bt_last elementor-widget elementor-widget-text-editor\" data-id=\"0337a4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tPersonal information is collected only when necessary for specific, explicit, and legitimate purposes, and in accordance with data minimization principles.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a9a4b1 elementor-widget elementor-widget-heading\" data-id=\"0a9a4b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Use and Disclosure<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e82dcc no_margin_bt_last elementor-widget elementor-widget-text-editor\" data-id=\"8e82dcc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tPersonal information is used solely for the purposes for which it was collected. Any disclosure to a third party is governed by contractual or legal measures designed to ensure confidentiality and security.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9570b2 elementor-widget elementor-widget-heading\" data-id=\"e9570b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Security Measures<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9faaf58 no_margin_bt_last elementor-widget elementor-widget-text-editor\" data-id=\"9faaf58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tSecurity measures implemented include, but are not limited to:\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3933468 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"3933468\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"15.105\" viewBox=\"0 0 17.06 15.105\" width=\"17.06\"><path d=\"m14.345 21.646v-15.646m-6.845 8.8 6.845 6.845 6.845-6.845\" fill=\"none\" stroke=\"#f9a223\" stroke-width=\"2\" transform=\"matrix(0 -1 1 0 -6 21.897)\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Role\u2011based access controls<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"15.105\" viewBox=\"0 0 17.06 15.105\" width=\"17.06\"><path d=\"m14.345 21.646v-15.646m-6.845 8.8 6.845 6.845 6.845-6.845\" fill=\"none\" stroke=\"#f9a223\" stroke-width=\"2\" transform=\"matrix(0 -1 1 0 -6 21.897)\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Strong authentication and access management<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"15.105\" viewBox=\"0 0 17.06 15.105\" width=\"17.06\"><path d=\"m14.345 21.646v-15.646m-6.845 8.8 6.845 6.845 6.845-6.845\" fill=\"none\" stroke=\"#f9a223\" stroke-width=\"2\" transform=\"matrix(0 -1 1 0 -6 21.897)\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Protection of IT systems and infrastructure<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"15.105\" viewBox=\"0 0 17.06 15.105\" width=\"17.06\"><path d=\"m14.345 21.646v-15.646m-6.845 8.8 6.845 6.845 6.845-6.845\" fill=\"none\" stroke=\"#f9a223\" stroke-width=\"2\" transform=\"matrix(0 -1 1 0 -6 21.897)\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Secure destruction of paper and electronic records<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"15.105\" viewBox=\"0 0 17.06 15.105\" width=\"17.06\"><path d=\"m14.345 21.646v-15.646m-6.845 8.8 6.845 6.845 6.845-6.845\" fill=\"none\" stroke=\"#f9a223\" stroke-width=\"2\" transform=\"matrix(0 -1 1 0 -6 21.897)\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Immediate removal of access upon termination of employment or business relationship<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87613f5 elementor-widget elementor-widget-heading\" data-id=\"87613f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Retention and Destruction<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1889c78 no_margin_bt_last elementor-widget elementor-widget-text-editor\" data-id=\"1889c78\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tPersonal information is retained for the period necessary to meet legal and operational requirements, after which it is securely destroyed or anonymized.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4492b65 elementor-widget elementor-widget-heading\" data-id=\"4492b65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Confidentiality Incidents<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9439964 no_margin_bt_last elementor-widget elementor-widget-text-editor\" data-id=\"9439964\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tAny confidentiality incident must be reported without delay to the person in charge of the protection of personal information. An incident register is maintained and notification obligations are fulfilled where required.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2f5c12 elementor-widget elementor-widget-heading\" data-id=\"e2f5c12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Access, Correction, and Portability<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea683f6 no_margin_bt_last elementor-widget elementor-widget-text-editor\" data-id=\"ea683f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tAny request for access, correction, or portability must be submitted in writing to the person in charge. A response will be provided within the time limits prescribed by law.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35e7eaa elementor-widget elementor-widget-heading\" data-id=\"35e7eaa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Complaints Handling<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1b17e8 no_margin_bt_last elementor-widget elementor-widget-text-editor\" data-id=\"a1b17e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tAny complaint regarding the handling of personal information may be submitted to the designated person in charge. An internal investigation will be conducted and a response provided within the legally prescribed timeframe.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87d83a4 elementor-widget elementor-widget-heading\" data-id=\"87d83a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Approval<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f735c5d no_margin_bt_last elementor-widget elementor-widget-text-editor\" data-id=\"f735c5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tThis policy is approved by the management of Multi-Pro \u00c9lectrique.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7d02c2 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"b7d02c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"mailto:info@multi-proelectrique.com\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><span style=\"font-weight: 700\">Contact Email:<\/span> info@multi-proelectrique.com<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Personal information governance policy Purpose This policy establishes the framework for the collection, use, disclosure, retention, and destruction of personal information by Multi-Pro \u00c9lectrique, in compliance with applicable laws, including Qu\u00e9bec\u2019s Law 25 and Canada\u2019s PIPEDA. Scope This policy applies to all individuals who have access to personal information in the course of Multi-Pro \u00c9lectrique\u2019s [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","inline_featured_image":false,"footnotes":""},"class_list":["post-2471","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/multi-proelectrique.com\/en\/wp-json\/wp\/v2\/pages\/2471","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/multi-proelectrique.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/multi-proelectrique.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/multi-proelectrique.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/multi-proelectrique.com\/en\/wp-json\/wp\/v2\/comments?post=2471"}],"version-history":[{"count":0,"href":"https:\/\/multi-proelectrique.com\/en\/wp-json\/wp\/v2\/pages\/2471\/revisions"}],"wp:attachment":[{"href":"https:\/\/multi-proelectrique.com\/en\/wp-json\/wp\/v2\/media?parent=2471"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}